A Help-Desk Assistance always present the moment you need it. With the help of powerful tools for Remote Assistance we take the required actions directly on your Servers, PC’s and Terminals Sessions. No more endless waiting period when a breakdown occurs and that you can't use you IT environment Moreover our Hotline is accessible 24H on 24H to provide you a of quality IT service assistance. In the cases requiring an action on site, we take action within less than 4 hours. At Thunder Network Systems IT Service Assistance for our clients aims at constantly ensuring that all users gets a fully functional IT environment.